Shipping Policy

At iMagic, we strive to deliver your products in the fastest and most secure way possible. This policy outlines our commitment to getting your order to your doorstep.

1. Processing Time

All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next available business day. You will receive a notification once your order has been dispatched from our facility.

2. Shipping & Delivery Estimates

We offer pan-India shipping through our premium courier partners (including Blue Dart, Delhivery, and Xpressbees).

• Metro Cities: 2–4 business days.

• Rest of India: 4–7 business days.

• Public Holidays: Please note that deliveries are not processed on bank holidays; expect delivery on the following working day.

3. Order Tracking

Once your order is on its way, we will send a tracking link to your registered email address and phone number. You can monitor your shipment’s progress in real-time.

4. Delivery Guidelines & Unboxing

To ensure a smooth experience for returns or replacements:

• Verification: Please inspect the package for any visible damage before accepting it.

• Unboxing Video: For your protection, we strongly recommend recording a continuous unboxing video from the moment you open the seal. This serves as vital proof in the rare event of missing or damaged items.

5. Failed Delivery & Incorrect Address

Please ensure your shipping address and contact number are accurate. If a delivery fails due to an incorrect address or the recipient being unavailable after multiple attempts, the package will be returned to us. In such cases, a reshipping fee may apply.

6. Contact Us

If you have any questions regarding your shipment, please reach out to our support team:

• Email: rushady1@gmail.com

• Registered Address: 111 Hyde Park CHS, Upper Govind Nagar, Malad East, 11 Banglow, Mumbai, Maharashtra, 400097, India.

• Website: imagic.co.in